Bertotti gelato cup being served from the cart in West London

    Hammersmith · Shepherd's Bush · Since 2012

    Award-Winning Artisan Gelato
    Two Locations in West London.

    Handmade in West London since 2012. Scoops in Hammersmith. Cakes, tubs & events across London.

    Recognised by

    A Great Taste producer.

    20+ Great Taste Awards across 5 years — the Guild of Fine Food's benchmark for the world's finest artisan food and drink.

    Great Taste Producer
    Great Taste 2-Star 2021
    Great Taste 1-Star 2022×2
    Great Taste 1-Star 2023×3
    Great Taste 2-Star 2023×2
    Great Taste 1-Star 2024×4
    Great Taste 2-Star 2024×3
    Great Taste 3-Star 2024×2
    Great Taste 1-Star 2025×3
    • 20+ Great Taste Awards
    • Hygiene Rating: 5
    • Family-Run · Est. 2012

    Welcome to Bertotti

    How can we help you today?

    Pre-Order Online

    Gelato cakes and tubs, ready in 48 hours

    Pre-Order Now

    The Bertotti Lab

    Visit our production lab at 104 Goldhawk Road W12

    Get Directions

    Featured In

    Food Chain Magazine

    Recognised for Bertotti's artisan gelato story, craftsmanship and West London roots.

    "The best gelato you can possibly eat in London."

    TripAdvisor reviewer · Hammersmith

    Diego & Suzy at the original Bertotti shop opening in 2012
    2012Day one
    Diego & Suzy Bertotti today in the Shepherd's Bush lab
    TodayStill scooping

    Who We Are

    A family business,
    built on craft.

    Together since 2007, now a family of four, we built Bertotti in West London through hard work, flavour obsession and artisan craft. Family-run since 2012.

    14years
    of craft

    2012 → 2026

    one obsession

    Served at Memorable Moments

    The names. The nights. The moments.

    Book Bertotti for your event

    Events & Catering

    From intimate dinners to 10,000+ guest festivals.

    Weddings, brand activations, corporate launches, festivals and private parties across London. We bring the cart, the team and the obsession.

    · Weddings· Corporate· Launches· Festivals· Private Parties· Activations
    Bertotti gelato cart at a London event
    Bertotti artisanal gelato made in West London sign
    Festival guest enjoying Bertotti gelato
    Bertotti Solomun Labyrinth gelato cup

    Why Bertotti

    No shortcuts.
    Just craft.

    Six clear reasons people — and the chefs who serve them — choose Bertotti.

    01

    Made Fresh in West London

    Small batches, made weekly in our Shepherd's Bush lab.

    02

    Real Milk & Cream

    No vegetable oils. Just real dairy, the way gelato is meant to be.

    03

    Denser, Richer Texture

    Lower air content than industrial ice cream — more flavour per spoon.

    04

    Natural Flavour

    Whole fruit, single-origin nuts, real ingredients. Never artificial.

    05

    14+ Years of Craft

    Family-run since 2012, refined through thousands of batches.

    06

    Trusted by the Best

    Chefs, restaurants, weddings, brands and festivals across London.

    Know the difference

    Artisan Gelato vs Industrial Ice Cream

    Why a real gelato tastes denser, cleaner and more honest than what comes out of a factory.

    Bertotti

    Artisan Gelato

    • Freshly made in small batches
    • Real dairy, no vegetable oils
    • Naturally low air content — denser texture
    • Real ingredients, no artificial flavouring

    The alternative

    Industrial Ice Cream

    • ×Mass-produced at scale
    • ×Often uses vegetable oils
    • ×High air content to increase volume
    • ×Artificial flavours and stabilisers

    Built by family, in West London, since 2012 — Diego & Suzy Bertotti.

    In Their Words

    Loved by London. Reviewed properly.

    "The best gelato you can possibly eat in London."
    TripAdvisor reviewerTripAdvisor
    "Chotto Matte, Royal Theatre Drury Lane, The Phoenix at Westfield — Bertotti shows up where flavour matters."
    EditorialPress
    "A business with soul. Best ice cream in Hammersmith."
    Google reviewerGoogle

    Locations & Standards

    Two homes. Two roles. One West London soul.

    Visit our flagship shop in Hammersmith for scoops, tubs and cake collection. Our Shepherd's Bush lab is where every flavour is made — collection by appointment. Both hold the highest Food Hygiene Rating from the FSA.

    Flagship Shop5Hygiene

    Bertotti Gelato — Hammersmith

    Walk-in scoops, take-home tubs, cake collection.

    87 Hammersmith Grove
    London W6 0NQ

    Mon–Sun · 9:00 AM — 6:00 PM

    Production Lab & Collection5Hygiene

    Bertotti Gelato Lab — Shepherd's Bush

    Where the gelato is made. Cake & tub collection by appointment.

    104 Goldhawk Road
    London W12 8HD

    Mon–Fri · 9:00 AM — 6:00 PM (Sat & Sun closed)

    On YouTube

    Watch the gelato come to life.

    Behind the scenes from the lab, flavour stories, events and the people who make Bertotti. Subscribe for new films every month.

    Common questions

    Straight answers.

    Does Bertotti supply wholesale gelato to restaurants?
    Yes. Bertotti supplies artisan gelato, sorbet and bespoke flavours to restaurants, hotels, cafés and hospitality venues across London, in 5-litre trade tubs.
    What is the minimum order for wholesale?
    Trade orders start from a small mixed case of 5-litre tubs, and we confirm exact minimums and lead times with each venue when we send trade pricing.
    Does Bertotti cater events and weddings in London?
    Yes. We bring gelato carts, tricycles and serving teams to weddings, corporate events, festivals and private parties throughout London and the South East.
    Where can I buy Bertotti gelato?
    From our Hammersmith shop at 87 Hammersmith Grove, W6 0NQ, and the Bertotti Lab at 104 Goldhawk Road, Shepherd's Bush, W12 8HD — or pre-order tubs and gelato cakes online for collection.

    The short answers

    Everything you might want to ask.

    Who is Bertotti Gelato?
    Bertotti Gelato is an award-winning, family-run artisan gelato company founded in London in 2012 by Diego Alfonso Celis and Suzana Bertotti. We make artisan gelato and sorbet in West London and hold 20+ Great Taste Awards. Read the Bertotti story.
    Where is Bertotti Gelato in London?
    Our shop is at 87 Hammersmith Grove, London W6 0NQ (open Mon–Sun, 9am–6pm). Our production lab is at 104 Goldhawk Road, Shepherd's Bush, London W12 8HD (Mon–Fri, 9am–6pm). Bertotti Hammersmith · Bertotti Lab
    Does Bertotti make its gelato in London?
    Yes. Every batch is made by hand at the Bertotti Lab on Goldhawk Road in Shepherd's Bush — not bought in, not made abroad.
    Who founded Bertotti Gelato?
    Diego Alfonso Celis and Suzana Bertotti founded Bertotti in 2012 and still run it today.
    Does Bertotti supply restaurants with wholesale gelato?
    Yes — we supply restaurants, hotels, delis and retailers across London, and develop bespoke flavours to a chef's brief. Wholesale for hospitality
    Does Bertotti provide gelato catering for corporate events, weddings and festivals?
    Yes — gelato carts and catering for corporate events, brand activations, weddings, private parties and festivals. Gelato catering · Corporate events · Weddings
    What awards has Bertotti Gelato won?
    20+ Great Taste Awards, West London Business of the Year 2021, and Positive Impact Gold at the SME London Awards 2023.

    The Bertotti Promise

    A scoop today.
    A wedding next summer.

    Whatever the moment — we make it properly.