2026
Hammersmith Business of the Year
Hammersmith & Fulham Business Awards
Winner
View official result
Hammersmith · Shepherd's Bush · Since 2012
Award-Winning Artisan Gelato
Two Locations in West London.
Handmade in West London since 2012. Scoops in Hammersmith. Cakes, tubs & events across London.
Hammersmith & Fulham Business Awards
Proud to be named Hammersmith Business of the Year 2026
Recognised by Hammersmith & Fulham Council at the 2026 H&F Business Awards for our family-run artisan gelato business, handcrafted in West London since 2012.
Recognised by
A Great Taste producer.
20+ Great Taste Awards across 5 years — the Guild of Fine Food's benchmark for the world's finest artisan food and drink.
×2
×3
×2
×4
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×3Award-Winning in West London
Recognised for more than great gelato.
From our home in West London, Bertotti has been recognised not only for our artisan gelato, but for the independent family business and community behind it.
SME London Business Awards
2023
Positive Impact Award
Gold Winner
2023
Positive Impact Award
SME London Business Awards
Gold Winner
View official result
2021
West London Business of the Year
West London Business Awards
Winner
View official result- 20+ Great Taste Awards
- ✺Hygiene Rating: 5
- ✺Family-Run · Est. 2012
Welcome to Bertotti
How can we help you today?
Wholesale
Supply your restaurant with award-winning gelato
Apply for a Trade AccountVisit Hammersmith
Find us at 87 Hammersmith Grove W6
Get DirectionsOrder Online
Gelato cakes and tubs, made to order
Order OnlineThe Bertotti Lab
Visit our production lab at 104 Goldhawk Road W12
Get DirectionsFeatured In
Food Chain Magazine
Recognised for Bertotti's artisan gelato story, craftsmanship and West London roots.
"The best gelato you can possibly eat in London."
TripAdvisor reviewer · Hammersmith
Who We Are
A family business,
built on craft.
Together since 2007, now a family of four, we built Bertotti in West London through hard work, flavour obsession and artisan craft. Family-run since 2012.
14years
of craft
of craft
2012 → 2026
one obsession
Served at Memorable Moments
The names. The nights. The moments.
What would you like today?
Three ways to enjoy Bertotti.
Gelato Cakes
Layered, customised, hand-finished. Build your own — made to order for birthdays, weddings, and the moments that matter.
Build Your Own Cake
Party Tubs
Around 50 scoops per tub. Made to order in our West London lab. One week's notice.
Order a Party Tub
Events & Catering
Carts, scooping stations, affogato bars, branded service. Dinners to 10,000+ guest festivals.
Enquire Now
Events & Catering
From intimate dinners to 10,000+ guest festivals.
Weddings, brand activations, corporate launches, festivals and private parties across London. We bring the cart, the team and the obsession.
· Weddings· Corporate· Launches· Festivals· Private Parties· Activations
Why Bertotti
No shortcuts.
Just craft.
Six clear reasons people — and the chefs who serve them — choose Bertotti.
01
Made Fresh in West London
Small batches, made weekly in our Shepherd's Bush lab.
02
Real Milk & Cream
No vegetable oils. Just real dairy, the way gelato is meant to be.
03
Denser, Richer Texture
Lower air content than industrial ice cream — more flavour per spoon.
04
Natural Flavour
Whole fruit, single-origin nuts, real ingredients. Never artificial.
05
14+ Years of Craft
Family-run since 2012, refined through thousands of batches.
06
Trusted by the Best
Chefs, restaurants, weddings, brands and festivals across London.
Know the difference
Artisan Gelato vs Industrial Ice Cream
Why a real gelato tastes denser, cleaner and more honest than what comes out of a factory.
Bertotti
Artisan Gelato
- ✓Freshly made in small batches
- ✓Real dairy, no vegetable oils
- ✓Naturally low air content — denser texture
- ✓Real ingredients, no artificial flavouring
The alternative
Industrial Ice Cream
- ×Mass-produced at scale
- ×Often uses vegetable oils
- ×High air content to increase volume
- ×Artificial flavours and stabilisers
Built by family, in West London, since 2012 — Diego & Suzy Bertotti.
In Their Words
Loved by London. Reviewed properly.
"The best gelato you can possibly eat in London."
"Chotto Matte, Royal Theatre Drury Lane, The Phoenix at Westfield — Bertotti shows up where flavour matters."
"A business with soul. Best ice cream in Hammersmith."
Locations & Standards
Two homes. Two roles. One West London soul.
Visit our flagship shop in Hammersmith for scoops, tubs and cake collection. Our Shepherd's Bush lab is where every flavour is made — collection by appointment. Both hold the highest Food Hygiene Rating from the FSA.
Flagship Shop5Hygiene
Bertotti Gelato — Hammersmith
Walk-in scoops, take-home tubs, cake collection.
87 Hammersmith Grove
London W6 0NQ
Mon–Sun · 9:00 AM — 6:00 PM
Production Lab & Collection5Hygiene
Bertotti Gelato Lab — Shepherd's Bush
Where the gelato is made. Cake & tub collection by appointment.
104 Goldhawk Road
London W12 8HD
Mon–Fri · 9:00 AM — 6:00 PM (Sat & Sun closed)
On YouTube
Watch the gelato come to life.
Behind the scenes from the lab, flavour stories, events and the people who make Bertotti. Subscribe for new films every month.
The Bertotti Promise
A scoop today.
A wedding next summer.
Whatever the moment — we make it properly.