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Our History

Bertotti Gelato: A Taste of Excellence in Hammersmith

Welcome to Bertotti, an award-winning family business founded by Diego Alfonso and Suzana Bertotti. Inspired by their love for gelato and food, they opened their first Gelato store in Hammersmith Grove in 2012, blending classic Italian styling with an American twist.

Since its inception, Bertotti quickly became a local favorite, leading to the successful opening of their second branch on Goldhawk Road in 2015, which also serves as their creamery. Here, they meticulously handcraft all the delicious flavors that have gained immense popularity. Their dedication to quality earned them the prestigious 'West London Business of the Year' award in 2021.

Bertotti has had the pleasure of serving esteemed establishments such as The Phoenix at Westfield Shopping Centre, Chotto Matte (one of London's top ten luxurious restaurants), and Lily Vanilli Bakery. These partnerships have resulted in the infusion of Bertotti's unique flavors into the dessert menus of these renowned venues, including Organic Green Tea, Black Sesame, Lemon and Cucumber, Vegan Coconut, and Salted Caramel Biscoff. Notably, Bertotti's exclusive Absinthe and Mint Chocolate Chip Gelato were showcased at a luxurious afternoon tea attended by His Royal Highness Charles, Prince of Wales, and Camilla, Duchess of Cornwall at the Royal Theatre Dury Lane.

In addition to their expertise in creating and selling gelato, Diego and Suzana have studied at Carpigiani University in Bologna, Italy, considered the pinnacle of gelato education. This ensures that every batch of Bertotti Gelato is made with precision and finesse.

Bertotti takes pride in offering a wide range of gelato options, including vegan, gluten-free, and no-added-sugar varieties. They are also adept at developing custom flavors tailored to meet the specific requirements of businesses. Each creation is meticulously prepared in their gelato laboratory located in West London's vibrant Shepherds Bush, guaranteeing freshness upon delivery to your restaurant.

With their commitment to excellence, Bertotti has received numerous accolades, including being awarded five stars in the prestigious 'Great Taste' ratings in 2022. They were also recognized as winners in the SME (Small and Medium-sized Enterprises) category in 2022, showcasing their dedication to outstanding gelato craftsmanship.

To get a taste of Bertotti's exceptional gelato, they invite you to book a taster session and experience the flavors that have captivated discerning palates. Contact them today and embark on a delightful journey into the world of Bertotti Gelato.

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To explore more about Bertotti Gelato and their offerings, please visit their website at

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